Put AI inside the way your business actually runs.

    AgentRuntime connects your tools, business rules, agents, and people into reliable workflows that can operate for minutes, days, or continuously.

    Interactive AgentRuntime workflow demo showing connected tools, automated actions, policy decisions, and human approval in one run.
    Workflows / Connected support

    Connected support

    Current run

    Interactive demo — press Run workflow to replay the run.

    Trigger

    Ticket received

    Starts from helpdesk webhook or API event.

    Agent

    Enrich from connected systems

    Pulls CRM, product usage, and entitlement context into one run.

    Decision

    Route automated vs assisted

    Applies policy, risk, and confidence before choosing the path.

    Tool

    Run automated resolution

    Drafts the response, updates the ticket, and records tool output.

    Human approval

    Review exception package

    Pauses when connected context or policy needs human judgment.

    Agent

    Coordinate connected follow-through

    Syncs the final action across chat, CRM, and helpdesk systems.

    Events will stream here as the workflow executes.

    Most AI projects stop exactly where real business begins.

    A useful demo can call a model and return an answer. A production process must survive rules, approvals, failures, context changes, long-running work, and human responsibility.

    AI stays isolated

    The assistant can answer questions, but cannot reliably participate in the systems where work happens.

    Tools + rules

    Execute with precision

    Call APIs and MCP tools while enforcing schemas, permissions, and deterministic business rules.

    Automation breaks at exceptions

    Rigid flows fail when judgment, missing data, a failed tool, or an unexpected situation appears.

    AI agents

    Interpret, reason, and create

    Use models where the work needs context, judgment, synthesis, or natural-language interaction.

    Nobody can safely let go

    Without control, visibility, and ownership, every important action still returns to a person.

    People

    Keep humans where they matter

    Pause for review, approvals, or exceptions and route the work to the exact responsible person.

    Connect the stack you already operate.

    Use governed connectors for communication, data, developer tools, business systems, and model services.

    Browse all integrations →

    Adopt AgentRuntime from the workflow or from the infrastructure.

    For operations

    Start with a real process

    Map one process across systems, decisions, and owners. Introduce AI step by step without rebuilding the business around a chatbot.

    Explore solutions →
    For builders

    Build on a production runtime

    Use APIs, webhooks, schedules, tools, and observable execution instead of assembling the control plane around every agent yourself.

    POST /api/v1/workflows/{id}/runs/{run_id}
         /tasks/{task_id}/complete
    
    {
      "decision": "approve",
      "notes": "Reviewed account. Credit approved."
    }
    Explore developers →

    Start with one workflow that matters.

    Show us a process that crosses tools, people, and decisions. We will map where agents, rules, and human judgment belong.